​Complaints and Feedback

We are committed to ensuring our members uphold the highest standards of care and professionalism in the dog walking industry. As a member-based organisation, we take any concerns seriously and work closely with our members to address and resolve issues quickly.

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If you have a complaint or feedback regarding the services provided by one of our members, please email us with the details of the member and your complaint.

Our team will review your concerns and work with the member to ensure they meet our strict guidelines.

Your feedback is invaluable in helping us maintain the quality and trust our community relies on.

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For details on how PDWA manages complaints you can read our complaints policy.

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For any complaints and feedback you might have please email: info@pdwa.co.nz